FAQ
Shipping
Where do you ship?
Where do you ship?
We currently ship to all U.S. states.
Do you offer free shipping?
Do you offer free shipping?
Yes! Orders over $100 qualify for free standard shipping.
When can I expect my order?
When can I expect my order?
Our standard shipping takes 5-7 business days. Once your order ships, you’ll receive an email with a tracking number so you can follow your package every step of the way.
Products
Is this protein powder good for sensitive stomachs?
Is this protein powder good for sensitive stomachs?
Our formula includes probiotics and digestive enzymes to support gut health and ease digestion. We also use grass-fed whey that's low in lactose and avoid fillers that can cause bloating or discomfort, making it a great option for sensitive stomachs.
Is this protein lactose-friendly?
Is this protein lactose-friendly?
I've had issues with other protein powders in the past, so I developed this with that in mind. It's made with high-quality grass-fed whey and digestive enzymes to make it easier to digest and more lactose-friendly.
What makes your protein different from others?
What makes your protein different from others?
We focus on clean ingredients and a simple formula that delivers a flavor we enjoy. It's made to be accessible for anyone looking for a high-quality protein that's easy to enjoy and gentle on the stomach. No sugar alcohols, no artificial flavors, and nothing unnecessary.
Other
What's your return policy?
What's your return policy?
We accept returns within 14 days of delivery, as long as the product is unopened and unused. To start a return, email us at support@hapanutrition.com and we’ll help you from there.
How can I contact your team if I have questions?
How can I contact your team if I have questions?
We’re here to help! Feel free to email us anytime at contact@hapanutrition.com and we’ll get back to you as soon as possible.